Sacred Confidentiality
Charts, questions, recordings, and remedies are guarded with the same discretion as a private puja.
Positive Light Astrology
Privacy & Sacred Accountability.
Astrology is intimate. Every birth chart we open is treated like a secret mantra—protected, encrypted, and shared only with the guide handling your session. Below is the exact policy we honor across Positive Light Astrology and our Crystal by Mohit remedies shop.
Updated · March 2026No refunds once a live or recorded session beginsIndian IT Act compliant
Energetic Minimalism
We collect only the details required to create accurate Jyotish interpretations and fulfill bookings.
Compassion First
Sensitive disclosures are handled by trained astrologers—never outsourced or automated chatbots.
Data Flow
Exactly what happens with your information.
We practice mindful data stewardship—every field you submit must fuel an authentic astrological outcome. Nothing is sold, rented, or shared with advertisers.
What we collect
- Birth specifics (date, time, location) for Kundli generation
- Contact information to deliver reminders and post-session notes
- Session recordings or chat summaries when you expressly consent
- Transactional identifiers supplied by trusted payment gateways
How we use it
- Crafting personalised charts, muhurat guidance, and remedial plans
- Scheduling consultations, confirming appointments, and sending follow-ups
- Maintaining legal compliance, taxation, and anti-fraud checks
- Improving our spiritual tools, rituals, and platform experience
Fair-Energy Promise
No refunds after a session begins.
Astrology is an energetic exchange. Once a consultation, ritual, or recorded reading has started, the cosmic work is already underway—therefore fees become non-refundable. If you need to reschedule, let us know at least 12 hours ahead and we will shift your slot with no penalty.
- Pre-session cancellations (12+ hours) = full credit for future bookings
- Missed sessions without notice = charged in full
- Remedy products follow the shop policy noted on invoices
Your Voice
Client rights & control.
We respond to every request within 5 working days. Sensitive updates are handled directly by the founding astrologer or our compliance steward.
Request a copy of the data you shared anytime via hello@positivelightastro.com
Ask us to update inaccurate information—charts work best with precise details
Withdraw marketing consent with a single reply or email
Request deletion of records not required for taxation or dispute resolution
Need Clarity?
Talk to a real human, not a bot.
Email hello@positivelightastro.com or WhatsApp (+91) 92199 95312 for privacy questions, data requests, or ritual guidance.